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ALKS  
#1 Posted : Friday, April 22, 2022 3:55:43 PM(UTC)
ALKS
Rank: Newbie

Reputation:

Groups: Registered
Posts: 8
Australia

When we open up ESdat, it says that an update is available. However when clicking Install button, it closes the application.

We've tried installing as administrator but no luck.

We've checked for available updates by entering the system code :

https://www.ESdat.net/DownLoadUpdates_SystemCodeCheck.aspx

A message was displayed informing that our maintenance has expired. Could you please check and confirm if the maintenance is expired and if so when did it expire.

Thank you!

Kimberley_Support  
#2 Posted : Friday, April 22, 2022 4:41:47 PM(UTC)
Kimberley_Support
Rank: Administration

Reputation:

Groups: Registered, Administrators
Posts: 64
Australia
Location: Sydney

Thanks: 1 times
Was thanked: 7 time(s) in 7 post(s)

Hi ALKS,

I can see that your licence has expired back in 2019. I'll follow up with you via the email provided.

Regards

Kimberley

ALKS  
#3 Posted : Tuesday, April 26, 2022 5:04:13 PM(UTC)
ALKS
Rank: Newbie

Reputation:

Groups: Registered
Posts: 8
Australia

Hi Kimberly,

Thanks for the update.

We'll reach out if there's any issues with updates after renewing the license.

Many thanks!

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