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JRichardson  
#1 Posted : Thursday, September 21, 2023 11:50:36 AM(UTC)
JRichardson
Rank: Newbie

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Posts: 9

Hi,

I imported 10 x lab reports without issue but only 8 x are viewable. Two of the reports are not listed in the Lab Reports section. I've checked all Projects, and it's not that they were mistakenly imported under a different project.

I've tried re-importing them, but I get a message that the file is already in the system. One option would be to reject the previously imported lab report, but as I can't see it in the system I can't take that course of action.

Any ideas?

Thanks,

Jeremy​​​​​​​

Claire_Support  
#2 Posted : Thursday, September 21, 2023 1:57:31 PM(UTC)
Claire_Support
Rank: Administration

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Hi Jeremy, ​​​​​​​ Will you send this query to the helpdesk? https://helpdesk.ESdat.net/Tickets/New and provide us the project ID and lab report numbers of the missing lab reports so we can investigate? Thank you, Claire

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