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phoebe  
#1 Posted : Tuesday, April 15, 2025 1:35:58 PM(UTC)
phoebe
Rank: Newbie

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Groups: Registered
Posts: 6
Australia

Esdat monitoring round exceedances settings.JPG (56kb) downloaded 2 time(s). User settings.JPG (119kb) downloaded 3 time(s). Exceedances.JPG (98kb) downloaded 2 time(s). Esdat4.JPG (106kb) downloaded 6 time(s). Esdat4.JPG (106kb) downloaded 6 time(s).I am currently not being notified of field exceedances entered into ESdat via the LSpecs Field Portal.

See attached for:

- Screen shot of  exceedances for various samples entered into the LSpecs Field Portal over the last 3 months. These should trigger email notifications.

- Screen shot of settings page, showing that 'notification via email' is set to 'yes'

- Screen shot of my profile page, showing that I am subscribed to the projects which relate to the exceedances

When I first tested out and set up Scheduled Monitoring Rounds in LSpecs the notifications worked. Now they are not.

Note: Ignore the attachments labelled ESdat1/2/3/4. These were uploaded from a previous post and I can't remove them.

Claire_Support  
#2 Posted : Tuesday, April 15, 2025 2:23:40 PM(UTC)
Claire_Support
Rank: Administration

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Groups: Registered, Administrators
Posts: 25
Location: EScIS

Was thanked: 5 time(s) in 5 post(s)

Hi Phoebe,

Thank you for bringing this to our attention.

This is a technical issue thus we are moving this topic to the helpdesk. I have tagged you to the ticket so you can receive an email notification for the responses. Please send your replies to that email thread/helpdesk.

Kind regards,

Claire

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