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Greenee  
#1 Posted : Thursday, May 26, 2011 1:23:36 AM(UTC)
Greenee
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Location: Perth, Western Australia

Today I installed the update, and am now running version 4.2.13.

I open an existing project, and when I choose to open ANY of the blank templates displayed after I click IMPORT, the program closes.

Any suggestions, and is there a possibility this is also behind the new error message I receive as discussed in my earlier post?

Greenee  
#2 Posted : Thursday, May 26, 2011 3:13:02 AM(UTC)
Greenee
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Location: Perth, Western Australia

I fixed the problem by uninstalling/reinstalling (new full version) ESdat.
Greenee  
#3 Posted : Thursday, May 26, 2011 3:29:33 AM(UTC)
Greenee
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Location: Perth, Western Australia

Oops, I posted too soon.

It still closes down, any suggestions?

Support  
#4 Posted : Thursday, May 26, 2011 4:36:54 AM(UTC)
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Hello,

No, this isn't related.  We are working on what this might be.

In the interim, the following might help resolve it.

Make a note of where the database is located and remove the reference to it from the startup list (File - Open - select it and click "X" button).  Then slightly change the naming of the directory where the database is and re-open (File - Open - Other).  That should get it going again.

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