Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
Kat  
#1 Posted : Tuesday, August 9, 2011 6:59:11 PM(UTC)
Kat
Rank: Newbie

Reputation:

Groups: Registered
Posts: 0
Location: Sydney

Morning all,

I'm hoping someone can help me with regard to an installation problem I'm having with ESdat. As far as i can see I've followed all the correct installation procedures...up to and including inserting the correct licencing information on the network information menu. However, after closing and reopening ESdat i get the same message -

 'It is not possible to create a new project in the unlicenced version'.

Can anyone suggest anything to solve this dilemma? As mentioned, I have inserted the shortcut to where the licences are stored in the network information box....a location used by others who are having no trouble creating new projects with the ESdat programme, but for me...it's just not working.

 Any help would be much appreciated,

 Regards,

Kat

 

 

Support  
#2 Posted : Wednesday, August 10, 2011 4:02:29 PM(UTC)
Support
Rank: Administration

Reputation:

Groups: Registered, Administrators
Posts: 259
Location: Ballina

Was thanked: 8 time(s) in 8 post(s)

Hello Kat,

It is most likely that either the path entered (if you have used a UNC path) has a typo error in it, or you otherwise cant access that folder.  Another thing to try is setting your licence path while logged in as admin.

Being at Coffeys you should contact your internal points of contact/power user in the first instance.

Alex

You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.