Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
L.Barnes  
#1 Posted : Thursday, October 15, 2020 12:26:43 PM(UTC)
L.Barnes
Rank: Newbie

Reputation:

Groups: Registered
Posts: 1
Australia

Hi,

I have a report that will not go into ESdat. I have tried manually import by clicking "details and actions" and further to "Import Lab Report." But nothing happens ?

Thanks,

Laura 

Edited by moderator Friday, November 6, 2020 12:05:06 PM(UTC)  | Reason: Not specified

Nick Tumney  
#2 Posted : Thursday, October 15, 2020 1:50:48 PM(UTC)
Nick Support
Rank: Administration

Reputation:

Groups: Registered, Administrators
Posts: 327
Canada

Was thanked: 29 time(s) in 29 post(s)

Hi Laura,

If you're using LabSync (receiving your Lab Reports into ESdat via email), we get general notifications of Lab Upload errors and follow up directly with the Lab if required.

In your instance, we've had a look at the file and will be asking the lab to make some corrections to their format and then reissue it to your LabSync email address.

Thanks,

Nick

You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.