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Excel export error
 Rank: Advanced Member
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Posts: 49
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 ESdat error.jpg (138kb) downloaded 3 time(s).
Hi there,
My colleague regularly receives an "Oops...an error has occurred" message when she goes to export a chemtable to Excel. The process had been working fine for her before seemingly deciding not to work anymore.
She has tried Edge and Chrome and cleared the cache. Also tried logging out, and tired on multiple days. When she tried on another colleague’s PC, it works. The same user login is being used. Do you have any insights into why this frustrating message keeps occurring? Thanks.
Edited by moderator Thursday, January 14, 2021 8:12:45 AM(UTC)
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Rank: Administration
Groups: Registered
Posts: 37  Was thanked: 2 time(s) in 2 post(s)
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Hello Jono, Thanks for bringing this to our attention. Our tech team picked up the issue in our logs this morning and are working on fixing this for you. We'll be in touch with an update soon. ESdat Support
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Rank: Administration
Groups: Registered
Posts: 37 Was thanked: 2 time(s) in 2 post(s)
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Hello Jono, The export to excel should now be working for your Chem Tables.
ESdat Support
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Excel export error
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