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itsmanaged  
#1 Posted : Tuesday, July 26, 2011 11:41:56 PM(UTC)
itsmanaged
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Hi - we've recently changed the PC that ESdat is loaded on from a Domain to a Workgroup and have had some little problems with ESdat. The latest is a message from Excel that occurs when when using "Upload Data" option:-

"The connection cannot be used to perform this operation. It is either closed or invalid in this context."

 Any ideas as to where to look for a solution? 

Excel appears to be working normally and ESdat is working ok in other situations so far.

Cheers

Support  
#2 Posted : Wednesday, July 27, 2011 12:02:10 AM(UTC)
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Hello,

That message may get generated if trying to import from an excel sheet that isn't an import template. 

Do you get the message if you create a new, blank import template and then click import (you won't have anything to import).  If that works fine then move the data into a matching import template for import.

If that doesn't resolve it please attach a screen shot showing Excel and the error.

Sincerely,

Alex

itsmanaged  
#3 Posted : Wednesday, July 27, 2011 8:02:09 PM(UTC)
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Thanks Alex, we tried that but no change. Not sure how to attach an image here. (I have an image)
itsmanaged attached the following image(s):
Screen Dump 2.png (9kb) downloaded 33 time(s).

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Support  
#4 Posted : Thursday, July 28, 2011 1:35:25 AM(UTC)
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Hello,

I needed to see a bit more of the screen. However, probably a better option anyway is if you can save and send through the excel file.

Thanks

Alex

itsmanaged  
#5 Posted : Thursday, July 28, 2011 3:48:08 AM(UTC)
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Here they are Alex - as provided by Sean from Monarc.
File Attachment(s):
FW_ mgt-Labmark Test Results - Report 306002 _ Site CLEVE LANE CPR-1292.zip (534kb) downloaded 1 time(s).

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Support  
#6 Posted : Thursday, July 28, 2011 6:55:08 PM(UTC)
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Hi Sean,

I'll have a look and see if I can work it out, but if you can send through the Excel file that is being imported when you get that message it will help.

Thanks,

Alex

Greenee  
#7 Posted : Thursday, August 25, 2011 10:34:57 PM(UTC)
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Hi Alex

I too have had this issue today. When I choose to import the lab data, all I see are the "sample" csv files, and their respective "chemistry" csv file is not displayed in the "Select ESdat SAmple or Chemistry Result EDD File" window

See attached screen shots and I've also attached a chemistry and sample file.

Regards

Greenee  
#8 Posted : Thursday, August 25, 2011 10:48:50 PM(UTC)
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Hi again Alex

After a little more trial and error, it turns out the lab did not send us the chemistry data in the correct template. I copied the data into a blank chemistry template generated by ESdat, and all is now well.

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