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laurenh  
#1 Posted : Wednesday, October 1, 2014 8:53:35 PM(UTC)
laurenh
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Hi,

When I try to import laboratory files I am getting an error message saying 'Lab Reports Import Failed.'  The error is appearing after selecting the laboratory data to open. It is occuring for all jobs (old and new) and even the tutorial files.  Previous to this there has been no issue importing the laboratory data.  Anyone know whats causing this and how to rectify it.

Thanks 

 

 

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laurenh  
#2 Posted : Wednesday, October 1, 2014 9:45:44 PM(UTC)
laurenh
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I have just tried uninstalling and reinstalling ESdat and I am still getting the same error message.  The verison of ESdat we are using is 4.4.12.

 

Matti  
#3 Posted : Thursday, October 23, 2014 11:46:16 PM(UTC)
Matti
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Hi,

 I'm having the exact same problem. Strange that there would be no error message as to why it's not accepting the file. Not sure if certain labs' formatting are causing it to throw an exception?

 Any suggestions appreciated.

Matti

Warwick Wood  
#4 Posted : Thursday, October 30, 2014 5:30:21 PM(UTC)
Warwick Wood
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Hello,

If you are having this problem try updating ESdat to the current version.  Older versions may not work with the more recent ESdat 5 lab files.

If you continue to have problems contact support.  support@ESdat.com.au 

Warwick 

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