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Marc W  
#1 Posted : Sunday, June 22, 2025 8:36:04 PM(UTC)
Marc W
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Australia
Location: Ocean Shores

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Hi,

For ESdat online, I've noticed that the only way to link an interlab duplicate to a primary that is from a different lab (that kind of is the point) in the new UI appears to be to go to the old UI.

The options are to look in the same lab report (which obviously doesn't work), or look at other lab reports (but same lab). The latter option is wierd though, because for me it brought up Townsville lab plus one Eurofins lab report.

Basically, unless i'm really missing something, this doesn't seem to work?

Regards

Marc Walker

Marc W  
#2 Posted : Tuesday, September 9, 2025 3:46:38 PM(UTC)
Marc W
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Australia
Location: Ocean Shores

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Was interested if I am the only one experiencing this issue, as there have been no responses?
Kimberley_Support  
#3 Posted : Wednesday, September 10, 2025 10:42:41 AM(UTC)
Kimberley_Support
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Australia
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Was thanked: 9 time(s) in 9 post(s)

Hi Marc,

Its not something that has been reported previously.

If you have a specific example can you please send it through to the helpdesk so we can investigate

Regards

Kimberley

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