Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
Lab reports - Lab reports not coming through ESdat online email
Options
Go to last post Go to first unread
Previous Topic Next Topic
Bcampbell  
#1 Posted : Monday, March 21, 2022 8:26:19 AM(UTC)
Bcampbell
Rank: Newbie

Reputation:

Groups: Registered
Posts: 2
Australia
Location: Victoria

Was thanked: 1 time(s) in 1 post(s)

Hi All,

We have noticed that we have not received any lab reports in ESdat online since the 11/03/22. Is this happening for anyone else? 

We have tried to both email reports directly and have the labs resend them but they are not appearing in the "Lab Uploads" queue. We have also tried to unselect the "Show only Lab Reports" button but this makes no difference.

Thanks for your help.

Cheers,
Back to top
thanks 1 user thanked Bcampbell for this useful post.
weplaccounts on 3/21/2022(UTC)

Wanna join the discussion?! Login to your ESdat Forums forum accountor Register a new forum account.
Back to top  
Support  
#2 Posted : Monday, March 21, 2022 2:01:55 PM(UTC)
Support
Rank: Administration

Reputation:

Groups: Registered, Administrators
Posts: 259
Location: Ballina

Was thanked: 8 time(s) in 8 post(s)

Hello,

Thanks for letting us know.  There looked to be an issue impacting your organisation and another.  It has been fixed and your lab reports that were sent should now be visible.

Alex
Back to top
Bcampbell  
#3 Posted : Wednesday, March 23, 2022 9:53:51 AM(UTC)
Bcampbell
Rank: Newbie

Reputation:

Groups: Registered
Posts: 2
Australia
Location: Victoria

Was thanked: 1 time(s) in 1 post(s)
Hi Alex, Thanks for your help sorting this out, I can confirm the lab reports are coming through now. Much appreciated, cheers Ben
Back to top
Jasmine  
#4 Posted : Thursday, October 13, 2022 10:04:24 AM(UTC)
Jasmine
Rank: Newbie

Reputation:

Groups: Registered
Posts: 1
Australia
Location: Townsville City

Hi, I am also having this issue, can someone please contact me to see if we can get the issue resolved? 
Back to top
Similar Topics
Missing lab reports (ESdat)
by JRichardson 9/21/2023 11:50:36 AM(UTC)
Lab Reports First-Last Sample Dates not correct (ESdat)
by Marc W 11/23/2021 5:37:27 AM(UTC)
Compiling Lab reports (ESdat)
by Unknown 6/1/2021 12:03:57 PM(UTC)
Lab report uploaded but not visible in Lab Reports (ESdat)
by Jane P 5/21/2021 10:50:23 AM(UTC)
Users not able to view lab reports button on home page (ESdat)
by Kate Walker 11/5/2020 11:42:28 AM(UTC)
Site ID not showing in lab reports filter (ESdat)
by Melinda Hilton 3/31/2020 11:59:24 AM(UTC)
Web GUI Lab Reports Chem Table Add Sample Information? (ESdat)
by JKW 11/15/2019 10:17:46 AM(UTC)
Lab Reports Upload (ESdat)
by Yeongbin Gim 10/17/2019 1:24:15 PM(UTC)
Lab reports - ESdat Online (ESdat)
by Annette Heath 8/27/2019 10:56:48 AM(UTC)
What does the Lab QA report note "The following exported Lab Reports are not Accepted" sta (ESdat)
by JKW 11/16/2015 9:54:38 PM(UTC)
Approve Multiple Locations or Lab Reports at Once (ESdat)
by bgcamroux 9/5/2015 3:01:03 PM(UTC)
Lab Reports Import Failed (ESdat)
by laurenh 10/1/2014 8:53:35 PM(UTC)
Secondary lab reports can't be selected in QA checker (ESdat)
by j@bw 5/26/2011 12:41:58 AM(UTC)
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET